Terms and Conditions
Please read these terms of sale carefully. You will be asked to expressly agree to these terms of sale before you place an order for products from our website.
In these terms of sale, “we”, “us” and “our” means Obsidian Ore and "you" means our customer or potential customer for products (and "your" will be construed accordingly).
Obsidian Ore is responsible for your purchases on our website and the processing of your personal data will depend on how you interact with our site.
3. ORDER PROCESS
The advertising of products on our website constitutes an "invitation to treat"; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below. In order to enter into a contract to purchase products from us, you will need to take the following steps: You must add the products you wish to purchase to your shopping cart, and then proceed to the checkout. You will choose the appropriate payment provider who will handle your payment. You must select your preferred method of delivery. You have the option to opt in to receive our weekly newsletters, giving you access to exclusive offers and new product details. You can easily cancel the subscription at any time by using the unsubscribe link at the bottom of our newsletters. We will never sell any of your personal information to any third parties. We keep all our data safe and secure. You must confirm your order and your consent to these terms of sale. The only languages in which we provide these terms of sale are English. Before you place your order, you will have the opportunity of identifying whether you have made any input errors by viewing the order on the summary page. You may correct those input errors before placing your order by clicking ‘change’. Once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order. We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
4. PRICE AND PAYMENT
Prices for products are quoted on our website. In addition to the price of the products, you will/may have to pay a delivery charge, which will be as stated when you pay for the product. Prices do not include: taxes, duties, import fees charged by your local government, service, payment or delivery charges depending on country. Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds. The prices on the website include all value added taxes (where applicable). Prices for products are liable to change at any time, but changes will not affect contracts that have come into force.
5. YOUR WARRANTIES
You warrant to us that: You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale. The information provided in your order is accurate and complete You will be able to accept delivery of the products You are a resident in the country within which you choose to receive your order You are at least 18 years of age
6. DELIVERY POLICY
We will arrange for the products to be delivered to the address for delivery indicated in your order. We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 4 weeks of the date of our order confirmation depending on the nature of the product ordered (ready to buy or made to order). However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances, all deliveries of products will be dispatched within 28 working days of receipt of payment and the date of our order confirmation.
7. RISK AND OWNERSHIP
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon delivery of the products and receipt by us of full payment of all sums due in respect of the products (including delivery charges). We will be entitled to recover payment for the products even where ownership has not been passed to you.
8. "COOLING OFF" PERIOD
Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 working days after the day you received the relevant product or products (subject to the limitations set out below). In order to cancel a contract in this way, you must give us written notice of cancellation. You will not have any such right insofar as a contract relates to: The supply of goods made to your specifications or clearly personalised. If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them, including labels and packaging. If you cancel a contract on this basis, you will be refunded in full. However, you will be responsible for paying the cost of returning the product to us. If there is something wrong with the product you have purchased we will cover return postage, assuming said return is accepted, so send us an email to email@example.com. If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.
9. STATUTORY RIGHTS
Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event within 30 days of the day we received your valid notice of cancellation.
11. LIMITATIONS AND EXCLUSIONS OF LIABILITY
Nothing in the terms of sale will: Limit or exclude the liability of a party for death or personal injury resulting from negligence Limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party Limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987 (delete) Limit any liability of a party in any way that is not permitted under applicable law Exclude any liability of a party that may not be excluded under applicable law Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale. The limitations and exclusions of liability set out in this Section and elsewhere in the terms of sale are subject to the preceding paragraph and govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control. We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
This website is intended for promotional and advertising purposes and you can use it only for private, personal and non-commercial use. The website may contain links to other websites which are not under our control. These terms and conditions are to be intended only for this website. We shall not be deemed responsible for the contents or the non-security of said third websites or for viruses or other negative consequences arising from the visit of those third websites. This website is provided "as is" and we make no warranties of the absence of malicious programs (such as viruses, malware, bugs, Trojan, etc.). We encourage you to install one or more antivirus programs to protect your computer. We (or our employees, officers, directors and shareholders) shall not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of this website. We do not represent or warrant that the information contained in this website is accurate and complete. If the law currently in force does not allow the exclusion of implied warranties, the cases of warranties’ exclusions set forth in this paragraph will not be applied, in whole or in part to you. This website may contain comments or images with ironical, humorous or alluring content in line with the brand message, however this is in no case intended to offend anyone’s sensitivity. If you don’t appreciate this content then please do not visit the website. All transactions must be completed by the bill payer or with the bill payer’s permission.